System i (AS/400, iSeries, i5) Operations

Course Details:

Course code: ISOPS View/Download data sheet (PDF)
Duration: 4 Days Book Course
Price: £1,495 Return to Courses

Course Outline:

This course is intended for new or relatively inexperienced operators, help desk, support staff etc. It covers the fundamental skills needed to operate, monitor and support the system on a daily basis. You will be working from a command line using CL commands and menus. The graphical interface Navigator will also be covered. The course is very much hands on with plenty of practical exercises to practice the knowledge gained.


There are no specific prerequisites but delegates should be computer literate.

Course content:

• Introduction and a brief history of the system
• Detail the different System i models
• Overview Logical Partitioning (LPAR) and how it works
• Overview the operating system IBM i and release levels
• Manage the system via menus
• Using Command Group menus
• Detail the different function keys
• How, when and where to use the F1 = Help key effectively
• Detail key sources for reference material
• Use CL commands in different ways
• Detail the structure of a CL command
• How to search for CL commands
• Detail objects, libraries and library lists
• Key object, library and library list commands
• How library lists work
• Send, receive and display messages. Manage message queues.
• Dealing with system messages
• Introduction to security
• Create and change user profiles
• Understanding the key parameters in a user profile
• How to secure objects
• Understand how interactive and batch jobs process
• Manage, monitor and control interactive and batch jobs
• Troubleshoot jobs
• Manage job queues and output queues
• Submit batch jobs and use the job scheduler
• Start, end and work with subsystems
• Understand the key printing components
• Manage print writers, remote writers and print devices
• Track down and manage spooled files
• Troubleshoot printing problems
• Monitor and use the system operator message queue and the history log
• Understand and interrogate job log spooled files
• Use the system request menu
• How to configure PCs
• How to configure and manage devices, controllers and comms
• Detail the different types of system console
• Detail the options available to start and stop the system (IPL – Initial Program Load)
• Detail the different types of IPL (i.e. normal and manual IPLs)
• Carry out a normal IPL
• How to put the system in a restricted state and when you need to do this
• Detail the different types of front control panel
• Diagnose system failures
• Manage tapes and tape devices
• Detail the different options available to perform backups
• Use save and restore commands and detail how save files work
• How to perform a full system backup
• How to monitor system resource usage (i.e. CPU utilisation, disk storage capacity etc.)
• Introduction to the Integrated File System (IFS) and how it is used
• Introduction to Navigator
• Use Navigator to manage printing, jobs, job queues, messages etc. 

Follow on Courses:

After a suitable period of time of attending this course, delegates may want to enhance the knowledge they have gained by attending the Advanced Operations course.


  2018         2019            
Public schedule Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul
Northampton 6 17 22 19   22   5   20   9
We can run this course at our location or on your site – Please contact us for details



Aug 6
Sep 17
Oct 22
Nov  19
Jan  2019
Mar  5
May 20
Jul 9
We can run this course at our location or on your site – Please contact us for details


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