iSeries (AS/400) Advanced Operations

Introduction

This course is for operators who need to further their understanding of key concepts and facilities to provide technical support on an iSeries.

What you will learn

On completion of this course, you will be able to:

• Detail the system structure.
• Manage objects and libraries.
• Understand the fundamentals of TCP/IP.
• Manage and troubleshoot TCP/IP.
• Use and manage FTP and Telnet.
• Use the system logs effectively.
• Use various tools to assist with problem handling.
• Use and manage system service tools (SST).
• Use dedicated service tools (DST).
• Handle system, disk and power problems.
• Handle common operational problems.
• Create and use iSeries Navigator monitors.
• Use Collection Services.
• Automate operations using iSeries Navigator.

Who should attend

Operations staff involved in the technical support of an iSeries.

Pre-requisites

The iSeries OPERATIONS course must be attended prior to this course, followed by a further period of hands on operations experience. Delegates with the equivalent knowledge through practical use of the iSeries may also attend this course.

Course content

System Structure

• Integrated file system
• Object and library structure
• Creating objects and libraries
• Library lists
• System architecture

TCP/IP

• An introduction to TCP/IP
• Managing TCP/IP
• Troubleshooting TCP/IP
• Use and manage FTP and Telnet

iSeries navigator

• Create and manage connections and environments
• Using the key Database functions
• Set up file and print shares
• Manage and use the IFS component
• Create and run commands on local and remote servers
• Create and send package definitions to distribute data

Problem Determination Tools

• Problem determination overview
• Use the Problem Log
• Message id's, types, severity codes etc.
• Use the History Log
• Analysing Job Logs
• Tracing jobs
• Copying screens
• The QUSRTOOL library

System Service Tools and Dedicated Service Tools

• Using system service tools (SST)
• V5R1 and V5R2 changes to SST/DST
• The service tools server
• Create and manage service tools user id's and device profiles
• Working with disk units in SST
• Dedicated service tools functions

Common operational problems

• Managing Job problems
• The WRKSYSACT command
• Dealing with Object locks
• Security problems
• Save and restore problems
• Performance problems
• Damaged objects and dumping objects
• Changing command defaults

System, Disk and Power problems

• Dealing with System failures
• System reference codes
• Disk failures and disk storage capacity problems
• Power problems

Automation using Monitors and Collection Services

• Create, run and manage System, job, message and file monitors
• Graph History and the Event log
• Collecting performance data using Collection services

Sources of information

• The IBM iSeries (AS/400) website
• Other iSeries websites
• Infocentre

Materials

A course manual with supporting documentation is provided. The course includes substantial practical work on problem handling, iSeries Navigator , TCP/IP etc..

Schedule

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